Reference

Open Your Privacy Policy First

Your account data, payment records, and device signals are handled under this Privacy Policy before you enter Live Roulette, Rocket Crash, or any wallet page.

Account data scopeDANA OVO GoPay QRISCookie choices09:00-23:00 WIB support
wistar4d Open Your Privacy Policy First
CONTACT ROUTES

Open Direct Privacy Contact Routes

Privacy questions should reach the right desk without forcing you to repeat your account story.

Live chat privacy queue Use live chat between 09:00 and 23:00 WIB when you need quick help with…
WhatsApp account check Message our WhatsApp channel with your account ID and registered phone number.
Email privacy request Send email for access, correction, or deletion requests that need written handling.
ACCOUNT CARE

Browse Cookie Account And Retention Controls

Privacy controls sit inside the account flow, not away from it. You can update profile fields, change your password, check active sessions, and adjust browser cookies before exploring Fish Hunter, Bingo, or…

Account data we collect

When you open an account, we collect the details you enter, including username, contact number, password state, login time, and wallet references needed to connect DANA, OVO, GoPay, or QRIS activity.

Payment record handling

Wallet records are used to match your account with a payment instruction, check reference codes, and resolve disputes. We do not ask for your full app password or unrelated bank access.

Cookie and device signals

Cookies help keep your session active and remember basic choices. On Android Chrome, open Settings, Site settings, Cookies; on iPhone Safari, open Settings, Safari, Advanced, Website Data.

Security steps you control

Use Profile > Security to update your password and check recent access. If a login looks unfamiliar, contact chat during support hours so we can lock the session while we verify you.

Retention and deletion requests

We keep data while your account is active and for record needs after closure. You can ask us to delete eligible data, but some payment or dispute records may need longer storage.

Staff access limits

Only assigned staff can view privacy-related account records, and access is tied to support, wallet checks, security checks, or legal record handling. We log internal handling where practical.

Explore Privacy Policy Questions Before Joining

Before you create an account, you may want to know exactly how the Privacy Policy works day to day. These answers cover the data we request, how wallet records are handled, what cookies do, how to ask for changes, and when we may need to keep records for account or legal reasons.

We collect the details you submit, such as username, contact number, password state, login time, device signals, and wallet references. These records help us run account access, payment matching, support handling, and security checks.

We keep wallet references so we can match payments to the right account, trace a failed instruction, answer your support request, and handle disputes. We use reference codes, time, amount, and account identifiers for this process.

Yes. Contact live chat, WhatsApp, or email with your account ID and registered phone number. We verify identity first, then help you access eligible records or correct details that are inaccurate.

Cookies keep your session active, remember basic preferences, and help us spot unusual access. You can clear them in your browser settings, but you may need to log in again afterward.

We share data only where needed for account operation, payment matching, support tools, security checks, or legal handling. We do not sell your personal data, and we limit sharing to the required purpose.

Send a deletion request through email or support chat with your account ID and registered contact. Some records, especially wallet references or dispute logs, may need retention where law or operational needs require it.

Go to Profile > Security and change your password, then contact live chat between 09:00 and 23:00 WIB. We can check recent sessions, wallet activity, and privacy-related records after verifying you.